Frequently Asked Questions
Everything you need to know about preparing for your luxury ride.
How far in advance should I book?
We recommend booking at least 24 hours in advance to guarantee availability, though we can often accommodate short-notice requests.
What vehicles are in your fleet?
Our fleet includes top-tier luxury sedans, extended-wheelbase executive cars, and premium SUVs and V-Class vans for groups.
Do you provide child seats?
Yes, complimentary child seats are available upon request during the booking process.
What is your cancellation policy?
Cancellations made up to 12 hours before the scheduled pickup time are fully refundable. Late cancellations may incur a fee.
Are your drivers background checked?
Absolutely. All drivers undergo rigorous criminal background checks and recurring driving credential verification.